Track your order

Every Omexly order ships with free tracking. Here is how to follow your parcel.

1. Use the link in your shipping email

As soon as your order ships, we send you an email with your tracking number and a link to follow your parcel step by step. Please check your spam or promotions folder if you cannot find it.

2. Check your order in your account

Go to account.omexly.com, enter the email address you used at checkout and the code we send you. You will see the status of all your orders and their tracking details.

3. Need help?

Our customer service team is available 7 days a week at contact@omexly.com. Please include your full name and order number so we can help you faster.

Good to know: orders are usually processed within 12 hours. Tracking information can take a few days to update after dispatch. See our Shipping Policy for delivery times.